returns and refunds

Refund & Return Policy

1. All Sales Are Final (Supplements Policy)

Due to the consumable nature of our products, Hydrop Catchment LLC (d/b/a Fuel by Frank) does not

accept returns once a product has left our facility.

2. Damaged or Defective Products

If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of

delivery at frank@fuelbyfrank.com.

3. Shipping Errors

If your order is lost or undeliverable due to carrier error, we will assist in filing a claim with the shipping

provider.

4. Chargebacks & Fraud

By purchasing, you agree not to initiate chargebacks for valid transactions. Fraudulent chargebacks will

be contested.

5. Contact

For inquiries: Hydrop Catchment LLC (d/b/a Fuel by Frank), frank@fuelbyfrank.com